The fundamental idea of suggestive selling is that it is a sales technique that puts your guest first. You need to read your guest, take time to discover what they need and then offer solutions that will satisfy those needs. This means one of the most important elements of this technique is listening – hear …
Leaders need to show more composure than ever before in the workplace. With the change management requirements, increased marketplace demands and intensifying competitive factors that surround us, leaders must have greater poise, agility and patience to minimize the impact of uncertainty. How leaders respond to these and other growing pressures is an indicator of their leadership …
Employee engagement may be the greatest issue facing businesses in the modern era. The 4th Revolution – the age of artificial intelligence, augmented reality and digital everything – means the job market and demand for skills are constantly in flux, leaving the relationship between organisations and their employees stretched further than ever before. Brought up in …
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Reorganizations. Project cancellations. Promotions. New technology. Management shake-ups. Budget cuts. New policies. A move to another building. All these things are examples of major change. Although people vary in the way they respond to change, almost any major change can make you to feel like you’ve been turned topsy-turvy. Even as you strive to adjust to the …
There are seven key selling habits you must develop as a sales expert. They are prospecting, establishing rapport, identifying needs, presenting solutions, answering objections, closing the sale and getting resales and referrals. They proceed in order. Habitually thinking about each of these seven elements of the sales process, and how each of them could be …
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