"We are a technology and knowledge savvy company." "Our most important strength is employees." "Our company has a good talent management program." Similar statements are increasingly heard in various articles, scientific journals, and management seminars. Corporate CEOs are competing to make claims that their employees are very important assets. In fact, many employees do not …
China Disruptive Management Style
China has yet to produce a world-class company like GE or Samsung, and outside the country most of its businesspeople are better known for amassing wealth than for innovative management ideas. Yet China offers more management lessons today than do most other countries. Chinese companies have learned to manage differently over the past 30 years …
Disruptive Era
In this era of dramatic, rampant, and incessant political change, predictions about the future can no longer be based either on conventional wisdom or historical precedent. We are, after all, in the middle of a paradigm shift that is shredding prognosticators and their prognostications with voraciousness. Plainly and simply, historical performance can no longer serve …
Accelerating Sales Performance through Coaching
Of course, the concept of coaching is like going to the gym; easy to understand, hard to do…or at least do well and consistently. Here are tips to supercharge the impact of your coaching sessions: 1. Have a plan Start with the participants saying, “Sooooo, what do you want to talk about today?” is a recipe …
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Suggestive Selling
The fundamental idea of suggestive selling is that it is a sales technique that puts your guest first. You need to read your guest, take time to discover what they need and then offer solutions that will satisfy those needs. This means one of the most important elements of this technique is listening – hear …

