You've heard all the expressions: the only constant is change. Change is never easy. There is nothing wrong with change, if it is in the right direction. But no words can alter the fact that change and disruption are hard on individuals and teams. When faced with an unexpected or unwelcome transition, it's human nature to …
Win-win solutions are the most desirable way to solve problems and conflicts. When you win and the other person wins, instead of one winning and the other losing, then everybody is happy and the relationship gets stronger as a bonus. Although win-win solutions exist in many situations, it is often hard to see them. We …
In today’s high-tech, high-speed, high-stress world, communication is more important then ever, yet we seem to devote less and less time to really listening to one another. Genuine listening has become a rare gift—the gift of time. It helps build relationships, solve problems, ensure understanding, resolve conflicts, and improve accuracy. At work, effective listening means …
Goal-setting is powerful because it provides focus. It shapes our dreams. It gives us the ability to hone in on the exact actions we need to perform to achieve everything we desire in life. Goals are great because they cause us to stretch and grow in ways that we never have before. In order to …
Employee engagement is getting up in the morning thinking, “Great, I’m going to work. I know what I’m going to do today. I’ve got some great ideas about how to do it really well. I’m looking forward to seeing the team and helping them work well today”. Employee engagement is about understanding one’s role in …
