In this era of dramatic, rampant, and incessant political change, predictions about the future can no longer be based either on conventional wisdom or historical precedent. We are, after all, in the middle of a paradigm shift that is shredding prognosticators and their prognostications with voraciousness. Plainly and simply, historical performance can no longer serve …
Of course, the concept of coaching is like going to the gym; easy to understand, hard to do…or at least do well and consistently. Here are tips to supercharge the impact of your coaching sessions: 1. Have a plan Start with the participants saying, “Sooooo, what do you want to talk about today?” is a recipe …
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The fundamental idea of suggestive selling is that it is a sales technique that puts your guest first. You need to read your guest, take time to discover what they need and then offer solutions that will satisfy those needs. This means one of the most important elements of this technique is listening – hear …
Leaders need to show more composure than ever before in the workplace. With the change management requirements, increased marketplace demands and intensifying competitive factors that surround us, leaders must have greater poise, agility and patience to minimize the impact of uncertainty. How leaders respond to these and other growing pressures is an indicator of their leadership …
Employee engagement may be the greatest issue facing businesses in the modern era. The 4th Revolution – the age of artificial intelligence, augmented reality and digital everything – means the job market and demand for skills are constantly in flux, leaving the relationship between organisations and their employees stretched further than ever before. Brought up in …
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